Orders & Shipping
How long will my order take to arrive?
Orders ship within 1–3 business days. Standard shipping then takes 3–7 business days. You'll get a tracking number by email as soon as it ships.
How much is shipping?
Standard shipping is $6.95, and it's free on orders over $75. Expedited shipping is available at checkout. See Shipping & Returns for details.
Do you ship outside the U.S.?
Not yet. We ship to all 50 states, including APO/FPO addresses. International shipping is on our list.
Can I change or cancel my order?
If you catch us fast, yes. Email bankrollfishing@gmail.com within 12 hours of ordering. Once an order has shipped, we can't change it, but you can return it.
Where's my order?
Use the tracking link in your shipping email. If it hasn't moved in a few days, contact us with your order number and we'll look into it.
What payment methods do you take?
All major credit and debit cards, Apple Pay, Google Pay and Shop Pay. Shop Pay also lets you split your purchase into payments.
Returns & Exchanges
What's your return policy?
Unworn items with tags attached can be returned or exchanged within 30 days of delivery. Final Sale items can't be returned. Full details are on our Shipping & Returns page.
How do I start a return or exchange?
Email bankrollfishing@gmail.com with your order number and what you'd like to send back. We'll reply with instructions.
My item arrived damaged or wrong. What do I do?
Sorry about that. Email us within 7 days of delivery with your order number and a photo, and we'll send a replacement or refund you in full, shipping included.
Products
How do the hats fit?
Our hats are one size fits most, with an adjustable snapback or strap in the back. They fit most adults comfortably.
How do I clean my hat?
Spot clean with cold water, a little mild soap and a soft brush or cloth, then let it air dry. Don't put it in the washer or dryer. Heat can shrink it and warp the brim.
An item is sold out. Will it come back?
We make gear in small drops, so some items don't come back. Others get restocked. Join the list at the bottom of any page, or follow @bankrollfishing, to hear first.
Do you sell gift cards?
Gift cards are coming soon. Until then, reach out and we'll help you put together a gift.
The Bank
How do I get on the Catches page?
Post your catch in Bankroll gear and tag @bankrollfishing, or send it through the form on our Catches page. The best ones go up on the wall.
How do I find out about meetups?
Meetups, cleanups and kids' fishing days are announced to our email and text list first. Sign up at the bottom of any page, or follow us on social.
Can my shop carry Bankroll?
We'd love to hear from bait shops, tackle shops and other local businesses. Email bankrollfishing@gmail.com with your shop's name and location.